Latest Hallmark Bus App Updates

03 February 2021

We recently introduced a new “Pause” function for M-tickets purchased on our App, which you can find out more about here. Later this week we will also be releasing a new app update featuring additional M-ticket security features, including dynamic QR Codes that change on a more frequent basis to reduce fraudulent ticket use. 

Existing app tickets will automatically update with the new system and there will be no need to change or re-activate your existing tickets. Current App users already need internet data to use their m-tickets this will continue in the new app as the new tickets will also need internet access to check their validity. When traveling, you will continue to show the driver your m-ticket pass to check your photo ID and scan the QR code on the ticket machine to record your journey.

The function to save your m-ticket to your phone home screen and use an M-ticket without the app or internet access will no longer be available. For customers who have been using this method, you will need to download the Hallmark app and open your ticket in the app to continue using M-tickets in future. Your tickets will still be available in your online account and will be visible in your app wallet when you log into your account on the Hallmark App.