Concessionary Passes

Concessionary Passes Extended During Coronavirus Outbreak

30 March 2020

Free travel period extended...

In order to help support the elderly and those with disabilities access essential services during the Coronavirus outbreak, Hallmark Bus will accept National Concessionary Passes before 09:30am until further notice. This is now available in all concessionary boundaries.

It is expected that many major supermarkets will open early for the elderly and disabled to be able to access essential items. We will support those who wish to travel on our services before 09:30 and accept their concessionary pass for free travel.

Passengers are requested to scan their pass on the ticket machine as normal in order to travel free of charge.

You can continue to find the latest updates around our services and the Coronavirus situation via our website and social media pages.

This page was last updated on 30th March 2020.

Latest news

The New Hallmark Bus Website is here!

We have been working on some exciting changes to the Hallmark Bus website, which will be of great benefit to passengers and we are pleased t…

Read more

29 January 2018

Contactless Payment

New Ticket Machines equipped with the latest technology went live across all of our buses recently. The introduction of these new machines m…

Read more

12 April 2018

new buses

We've invested £1.4m in new buses for our surrey network.

Our new Streetlite buses also feature our new fresh Hallmark Bus livery.

Jump on…

Read more

06 July 2018

New Services

Hallmark Bus are pleased to announce three new services to Royal Holloway University. Commencing from 24th September 2018 the new services w…

Read more

10 September 2018


The health and safety of our staff and passengers is of upmost importance and following the ongoing developments around the COVID-19 virus w…

Read more

16 March 2020