Contact details

Our aim is to provide you with the best service possible on Hallmark, but if you have experienced any problems let us know and we will try to make it better.

Whilst most customers may only feel it is necessary to contact us when something has gone wrong, we also like to hear from you at other times!

If you have any other comments about our services, suggestions you would like us to consider or if you would like to tell us some nice things about your journey we would love to hear from you too!

If you have a comment or complaint about one of our services, please see our Customer Care Policy to see how we will deal with your comments.

Customer Service Enquiries:

Hallmark Bus Customer Services
Coach Travel Centre,
Bedfont Road,
Stanwell,
Middlesex, 
TW19 7LZ

Email: comments@hallmarkbuses.com

Tel: 0208 577 1256

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FAQ

Got a Quick Question? Check out some of our Frequently Asked Questions here.

Type your query or a key word into the box below. A list of possible questions should appear and simply click on the relevant one to find the answer.

If your question is a new one for us, click 'Ask a question', give us your email address and we'll get back to you as soon as we can.

(Please use the 'Contact Us' form for detailed enquiries and complaints)